NAB announces new chief customer officer, consumer banking

Mike BairdNAB has announced the appointment of Mike Baird as chief customer officer, consumer banking. He will lead NAB’s retail banking business including more than 700 branches, 7000 bankers, broker partnerships, direct banking and the digital bank UBank. Baird has been chief customer officer, corporate & institutional banking since April 2017.

State Street announces new head of global markets for Asia-Pacific

Michele HardemanState Street Corporation has announced that Michele Hardeman has been named head of Global Markets for Asia-Pacific, effective immediately. Hardeman, who has relocated to Hong Kong from Boston, previously served as head of foreign exchange sales for State Street Global Markets. In her new role, Hardeman leads the strategic direction, sales, service and operations of the Global Markets business in Asia-Pacific. She reports to Wai-Kwong Seck, chief executive officer for Asia-Pacific, and Lou Maiuri, global head of Global Markets.

“Michele has more than 20 years of experience in capital markets across Australia and the US,” said Seck. “Her global experience and deep understanding of the challenges clients face will enhance our Global Markets capabilities in the region.”

SuperRatings expands actuarial team

Rachael PovahMinjie ShenSuperRatings has announced the appointment of Rachael Povah (pictured, left) as general manager of consulting. An actuary with 20 years of experience in superannuation and employee benefits consulting, Povah has previously worked for Mercer and Aon.

Minjie Shen (pictured, right) has joined SuperRatings as consulting manager with experience advising government and corporate trustees and employers in previous roles with PwC and Mercer.

“We are excited to have Rachael and Minjie join the SuperRatings team at a critical time for our business and the industry,” said SuperRatings Executive Director Kirby Rappell.

We are lucky to have a highly experienced team with a real passion for superannuation, and I look forward to working with everyone to secure members’ retirement outcomes.”

Integrity Life announces board appointment and two senior hires

Integrity Life (Integrity) has announced the appointment of Heinrich Eder to its board as an independent non-executive director.

Heinrich joins Integrity after a 36-year career at Munich Re Group, where he spent the last decade as managing director, Australasia. He has held various directorships and adviser roles in insurance companies, underwriting agencies, insurance and reinsurance brokers. Heinrich has also served as a director of the Insurance Council of Australia and ANZIIF.

Integrity also announced two senior hires, with Mark McCrea appointed as operations manager and Jacqueline Little as head of product.

Joining from Clearview Wealth, where he held the position of head of operations, McCrea brings 25 years’ worth of experience in financial services—predominantly within life insurance—with a specialisation in operational transformation and implementation.

Previously national manager for product policy at ANZ, Little will leverage her extensive expertise in product development and strategy.

Managing Director Chris Powell said: “We are delighted to welcome Mark and Jacqueline to the team.

Changes to Challenger board

Challenger Limited chairman Peter Polson has announced the appointment of Duncan West as an independent director of both Challenger and Challenger Life boards, effective immediately.

With over 30 years’ experience in insurance and financial services, is currently a director of Genworth Mortgage Insurance. Previously he was executive general manager of insurance for NAB Wealth and MLC, and CEO at Vero Insurance and CGU Insurance.

Polson also announced that Graham Cubbin, who has served since 2004, will not be standing for re-election at the AGM in October.