
The ASFA Service Standards on Death Benefit Payments and complementary Policy Proposals aim to improve the handling of death benefits within the superannuation industry. Developed in collaboration with industry, the Service Standard provides trustees with clear guidelines to enhance communication, service and support for members and potential beneficiaries during the death benefit process.
The Policy Proposals are designed to improve the efficiency of death benefit nomination and payment processes and ensure there are no unintended consequences for members and beneficiaries.