Media Release

Super failure: Every year, $2.5 billion worth of missing superannuation owed to workers

6 October 2014

Super failure: Every year, $2.5 billion worth of missing superannuation owed to workers

New research commissioned by Cbus, AustralianSuper and REST has found that the non-payment of super by employers affects around 650,000 Australian workers, leaving them collectively out of pocket almost $2.5 billion annually.

Conducted by the research house Tria Partners, the research found that the average person affected loses around $3,750 per annum in superannuation, or around 9 months’ worth of super for someone on average weekly earnings.

The loss of super impacts more heavily on younger and lower-income Australians. For a 25 year old, a one-off loss of this magnitude could equate to a loss of $13,500 at retirement in today’s dollars. Those in more vulnerable circumstances, industries or employment modes may endure multiple losses throughout their working life.

The Association of Superannuation Funds of Australia (ASFA) CEO Ms Pauline Vamos says the research shows why it is so important for people to be engaged with their super and check their accounts frequently.

“By law, your employer is required to pay 9.5 per cent of your salary into your superannuation account, and at least quarterly. The deadline for the next quarterly payment is October 28, so if you have any doubts about whether or not your super is being paid correctly, contact your fund in early November, who will be able to let you know the timing and amount of your recent super payments.”

“If a payment is missing, then speak to your employer about it and, if necessary, notify the Australian Tax Office (ATO), which will be able to chase it up on your behalf, if you are unable to resolve the issue with your employer.

Ms Vamos said the onus is also on employers to make sure they are paying their super on time, and correctly.

“We know that the world of super can be challenging for many employers to navigate, however it’s their legal obligation to make sure they are paying their employee’s superannuation correctly. If they don’t, then large penalties can apply.

“If employers are unsure about how much, where or when to pay their super obligations, they should contact their default fund or check out the ATO website for a wealth of information about paying superannuation, including tools they can use to calculate their superannuation obligations.”

ASFA’s Super Guru website has information for employers on how to make sure they meet their superannuation obligations. There is also other information on the site for employers and Australians of all ages and stages of their life.

CEO of Cbus, the largest fund for the construction and building industry, Mr David Atkin said that the construction industry was massively over-represented in the research results on non-compliance.

“Workers in the construction industry are especially vulnerable to the loss of their superannuation,” Mr Atkin said.

“This issue not only impacts on individual workers’ retirement savings, it undermines the majority of employers who are doing the right thing in a highly competitive bidding process for work.

“Employers failing in their superannuation payment obligation is also especially dangerous in construction given the level of entries and exits of business in the industry.”

Mr Atkin said the research clearly showed that more needed to be done to protect employees’ superannuation in the event of non-compliance.

“At present, too many employees are unaware of non-payment, and those who do complain to the ATO usually do so too long after the event.

“That’s why, in the construction and building industry, Cbus contracts with employers to pay their employees superannuation monthly. This provides early warning allowing the Fund, employers and employees to take action to remedy the problem.”

Ms Vamos said that the research should also prompt policymakers and regulators into action.

“There are a number of steps that can and should be immediately implemented including better resourcing of the ATO in this area and better communication flow between regulators and funds to ensure Australians are receiving their legal entitlements. A good first step would be a greater level of information sharing between industry and the ATO in order to pro-actively chase up superannuation payments,” Ms Vamos said.

Cbus

For further information, please contact:

Lisa Chikarovski: Manager – Consumer Strategy, Media and Public Affairs, 0451 949 300.

About ASFA

ASFA is the peak policy, research and advocacy body for Australia’s superannuation industry. It is a not-for-profit, sector-neutral, and non-party political national organisation, which aims to advance effective retirement outcomes for members of funds through research, advocacy and the development of policy and industry best practice.

Derek Thompson

Best Selling Author, Podcast Host of 'Plain English'

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Keynote 8 – Navigating the energy transition: opportunities, investor strategies and policy needs

Few speakers can match Derek Thompson‘s ability to synthesize mega-trends in society, labor, economics, technology, and politics. Put another way: Derek trawls the data sets and does the forecasting and deep reporting necessary to help us better understand how we live, how we vote, how we spend, and how we work.

In his paradigm-shifting #1 New York Times bestseller, Abundance (co-written with Ezra Klein), this award-winning journalist reveals how our policies and culture have pushed us into a world of scarcity (not enough housing, workers, or progress)—and offers a radical new path towards a world where housing is affordable, energy is plentiful, and innovation flourishes across industries.

He shares a compelling vision of a future where we have more than enough for everybody, and a practical, actionable roadmap for how to get there. It starts with taking more risks, building more expansively, and recognizing that we all have the power to create a world of abundance. “Everything’s utopian until it’s reality,” he says.

Carmen Beverley-Smith

Executive Director - Superannuation, Life & Private Health Insurance, APRA

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Carmen joined APRA in March 2023 and holds the role of Executive Director, Life and Private Health Insurance and Superannuation.  

She has had an esteemed career in financial services, spanning over 25 years. She has held diverse leadership roles at Westpac and Commonwealth Bank of Australia, including across risk, transformation and change, product and portfolio development, and sales and service. 

Prior to joining APRA, she held the role of General Manager, Risk Transformation Delivery Integration at Westpac. This involved leading the group-wide implementation of a suite of solutions to uplift risk management capability and develop data, analytics and reporting. 

Carmen leads with a values-driven approach and a particular interest in developing and mentoring talent. 

She holds a Bachelor of Commerce and Accounting, is a certified Chartered Accountant and a Graduate of the Australian Institute of Company Directors. 

Amy C. Edmondson

Novartis Professor of Leadership and Management, Harvard Business School

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Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society.

Edmondson has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #1 in 2021 and 2023; she also received that organization’s Breakthrough Idea Award in 2019, and Talent Award in 2017.  She studies teaming, psychological safety, and organisational learning, and her articles have been published in numerous academic and management outlets, including Administrative Science Quarterly, Academy of Management Journal, Harvard Business Review and California Management Review. Her 2019 book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth (Wiley), has been translated into 15 languages. Her prior books – Teaming: How organizations learn, innovate and compete in the knowledge economy (Jossey-Bass, 2012), Teaming to Innovate (Jossey-Bass, 2013) and Extreme Teaming (Emerald, 2017) – explore teamwork in dynamic organisational environments. In Building the future: Big teaming for audacious innovation (Berrett-Koehler, 2016), she examines the challenges and opportunities of teaming across industries to build smart cities. 

Edmondson’s latest book, Right Kind of Wrong (Atria), builds on her prior work on psychological safety and teaming to provide a framework for thinking about, discussing, and practicing the science of failing well. First published in the US and the UK in September, 2023, the book is due to be translated into 24 additional languages, and was selected for the Financial Times and Schroders Best Business Book of the Year award.

Before her academic career, she was Director of Research at Pecos River Learning Centers, where she worked on transformational change in large companies. In the early 1980s, she worked as Chief Engineer for architect/inventor Buckminster Fuller, and her book A Fuller Explanation: The Synergetic Geometry of R. Buckminster Fuller (Birkauser Boston, 1987) clarifies Fuller’s mathematical contributions for a non-technical audience. Edmondson received her PhD in organisational behavior, AM in psychology, and AB in engineering and design from Harvard University.

 

Daniel Mulino MP

Assistant Treasurer and Minister for Financial Services

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Born in Brindisi, Italy, Daniel was a young child when he moved with his family to Australia. He grew up in Canberra and completed his first degrees – arts and law – at the ANU. He then completed a Master of Economics (University of Sydney) and a PhD in economics from Yale.

He lectured at Monash University, was an economic adviser in the Gillard government and was a Victorian MP from 2014 to 2018. As Parliamentary Secretary to the Treasurer of Victoria, Daniel helped deliver major infrastructure projects and developed innovative financing structures for community projects.

In 2018 he was preselected for the new federal seat of Fraser and became its first MP at the 2019 election, re-elected in 2022 and 2025. From 2022 to 2025, Daniel was chair of the House of Representatives’ Standing Economics Committee in which he chaired inquiries; economic dynamism, competition and business formation and insurers’ responses to 2022 major floods claims.

In 2025, he became the Assistant Treasurer and Minister for Financial Services.

In August 2022, Daniel published ‘Safety Net: The Future of Welfare in Australia’, which aims to explore the ways in which an insurance approach can improve the effectiveness of government service delivery.