This virtual workshop will walk you through the key elements of a practical and adaptable scam policy tailored for superannuation funds. Learn how to meet your regulatory obligations while protecting your members and strengthening your fund’s scam response capability.
Key topics to be discussed include:
• Regulatory and legal obligations relating to scam detection, prevention, and reporting
• Roles and responsibilities across the fund – from trustee to frontline staff
• Developing clear processes for identifying, reporting, and escalating suspected scams
• Member communication protocols – ensuring clarity, timeliness, and reassurance
• Staff training and awareness initiatives to support early detection
• Integrating scam response into broader cyber risk and incident response frameworks
• How to use the ASFA scam policy template and tailor it to your fund’s structure and needs
Who should attend?
• Trustees and directors
• CEOs, and senior management staff
• CIO, CISO, Cybersecurity and IT Risk Managers
• Governance and Company Secretariat staff
• Compliance and risk professionals
• Those who support the board/trustee function
How you’ll learn
One-hour online virtual workshop.
ASFA’s virtual workshops are a live and interactive learning experience. Participants can engage with industry-leading presenters who are experts in their field, together with their peers, just like they would at an ASFA face-to-face workshop. It is a unique opportunity to workshop ideas and concepts in a collaborative online environment facilitated by experts. Virtual workshops are limited to 30 participants to allow for discussion, and to ensure that participants have ample opportunity to ask presenters questions.