Scam Policy Template in Practice

About this event

This virtual workshop will walk you through the key elements of a practical and adaptable scam policy tailored for superannuation funds. Learn how to meet your regulatory obligations while protecting your members and strengthening your fund’s scam response capability.

Key topics to be discussed include:

• Regulatory and legal obligations relating to scam detection, prevention, and reporting
• Roles and responsibilities across the fund – from trustee to frontline staff
• Developing clear processes for identifying, reporting, and escalating suspected scams
• Member communication protocols – ensuring clarity, timeliness, and reassurance
• Staff training and awareness initiatives to support early detection
• Integrating scam response into broader cyber risk and incident response frameworks
• How to use the ASFA scam policy template and tailor it to your fund’s structure and needs

Who should attend?
• Trustees and directors
• CEOs, and senior management staff
• CIO, CISO, Cybersecurity and IT Risk Managers
• Governance and Company Secretariat staff
• Compliance and risk professionals
• Those who support the board/trustee function

How you’ll learn
One-hour online virtual workshop.
ASFA’s virtual workshops are a live and interactive learning experience. Participants can engage with industry-leading presenters who are experts in their field, together with their peers, just like they would at an ASFA face-to-face workshop. It is a unique opportunity to workshop ideas and concepts in a collaborative online environment facilitated by experts. Virtual workshops are limited to 30 participants to allow for discussion, and to ensure that participants have ample opportunity to ask presenters questions.

Details

30 September, 2025
12:00pm – 1:00pm

Pricing (incl. GST)

Standard

Member: $195
Non-member: $250
Register

Jonathan Steffanoni

Managing Partner, , Legal & Prudential

Speaker Bio

A lawyer specialising in commercial, risk, and regulatory advisory for trustees of APRA regulated superannuation funds.

Jonathan advises trustees of industry, retail, corporate, and public sector superannuation funds on matters including successor fund transfers, material outsourcing contracts, legislative and regulatory change, and financial product disclosure.

He is an active member of the Association of Superannuation Funds of Australia (ASFA), chairing and participating in several policy and event committees over the past decade.

Jonathan holds a Juris Doctor with Distinction from the Royal Melbourne Institute of Technology, a Bachelor of Arts from Macquarie University, and a Graduate Diploma in Legal Practice from the Australian National University. He is admitted to practice in the Supreme Court of Victoria and High Court of Australia.

Jack Allen

Lawyer, Legal & Prudential

Speaker Bio

Jack is a superannuation policy and regulation specialist based in Melbourne.

He advises clients in the superannuation and financial services sector on a range of matters including regulatory compliance, public policy, and regulatory investigations.

Jack holds a Bachelor of Laws (Hons) and Bachelor of Arts (Politics and Bahasa Indonesia) from Monash University, and a Graduate Diploma in Legal Practice from The College of Law Australia. He is admitted to practice in the Supreme Court of Victoria.

Prior to joining the firm, Jack had worked at Industry Super Australia, the Super Members Council, Arnold Bloch Leibler, and as a policy advisor in the Victorian Parliament.