Much of the superannuation sector’s essential operations – from member administration and investment management to technology and digital platforms – depend on Material Service Providers (MSPs). While this brings efficiency and scale, it also increases operational risk outside of direct fund control.
APRA has made clear that third-party dependencies pose a systemic risk to the industry – a warning underscored by recent vendor failures that have disrupted members and damaged trust.
Join EY’s Maree Pallisco, Rody Posthuma and Linda Jia for this one-hour virtual workshop offering strategic guidance on meeting CPS 230 requirements for managing MSPs. They’ll unpack APRA’s expectations, share practical case studies, and outline actionable strategies to embed effective service provider oversight within your governance framework.
Learning outcomes
After attending this workshop you will be able to:
• understand the strategic significance of MSPs and how their failure can impact critical operations and enterprise resilience
• recognise C-Suite governance responsibilities under CPS 230, including oversight of risk tolerance, continuity planning, and Board-level reporting
• assess and challenge materiality decisions, ensuring third-party relationships are evaluated by operational impact, not cost
• strengthen Board engagement and reporting practices, with insight into key metrics and evidence C-Suites should expect from their teams
• take practical actions to enhance oversight — from reviewing top providers and demanding resilience testing to embedding CPS 230 into strategic planning.
Who should attend?
• Trustees and directors
• CEOs, and senior management staff
• Governance and Company Secretariat staff
• Compliance and risk professionals
• Those who support the board/trustee function
How you’ll learn
One-hour online virtual workshop.
ASFA’s virtual workshops are a live and interactive learning experience. Participants can engage with industry-leading presenters who are experts in their field, together with their peers, just like they would at an ASFA face-to-face workshop. It is a unique opportunity to workshop ideas and concepts in a collaborative online environment facilitated by experts. Virtual workshops are limited to 30 participants to allow for discussion, and to ensure that participants have ample opportunity to ask presenters questions.
