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Issue 615, 15 December 2016 

In this issue: 

 

Australian Taxation Office systems outage – update 

As you may be aware, all of the Australian Taxation Office’s (ATO) information technology systems have been unavailable since Sunday 11 December. 

The latest update from the ATO with respect to their outage was provided by means of a media release today at 10.00am. 

The ato.gov.au website has been live since yesterday afternoon. The ATO has advised it has continued to work around the clock to bring their core systems back online and is currently focusing its efforts towards bringing the tax agent portal back online. 

From a superannuation perspective: 

The ATO has stated it is not aware of any data being ‘lost’ as a result of the outage, however, as some data (e.g. SuperTICK) may be sent to the ATO in ‘real time’, without a copy necessarily being retained, funds may want to identify whether, and which, data may need to be resent. 

ASFA has been liaising with the ATO and they are aware that, once systems have been restored, it is crucial that an orderly and controlled ‘ramp up’ approach is put in place. 

The ATO has indicated it is intending to write to trustees sometime over the next day or so. 

The ATO has released a number of communiques through various channels. The best way to keep informed of the ATO’s progress on resolving this outage is to check the ATO’s Media Centre for the latest updates. 

 

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