What makes a good retirement system?

7 min read
7 min read

Q. You speak of a retirement crisis. What are the main features of a retirement crisis? To what extent do you think a crisis is due to local conditions as opposed to global factors?

A. Americans today are navigating a broken retirement system: nearly 40 per cent of Americans have no retirement plans at all and the average savings for someone between 40 and 50 years old is less than $20,000. If they’re going to have a middle-class lifestyle, they need at least US$300,000. The result is that one third of the people turning 65 will be in or near poverty when they retire, and we will have a greater number of poor elderly people in the US than we had in the Great Depression. We can secure a better standard of living for millions through a system that mandates all Americans to save for retirement while also giving them personal ownership of their savings and control to make decisions.

This situation is the result of a number of factors. Some local and some global. Big causes include years of stagnant incomes, financial setbacks from the GFC, US corporates abandoning pension plans, escalating costs of healthcare and higher education, low investment returns, flaws inherent in the US 401K system, and the lack of a requirement for US employers to provide any funding or even access to a retirement plan for their employees.

Q. In general term what does a good retirement system look like?

A. We probably need a model that mixes a government-run pay-as-you go element like US Social Security with an advance-funded program like Australia’s superannuation plans. Similar hybrid systems in the Netherlands, Australia, and Denmark have proven to be sustainable and effective. But nowhere has it worked to just rely on a pay as you go system like the US Social Security system alone. On top of that you need a plan that:

  1. is universal and portable across jobs;
  2. requires mandatory saving and, preferably, some employer contribution;
  3. allows accounts to be pooled for investment by top notch investment managers and to adopt long-term investment strategies that can earn higher returns, in both cases like US defined benefit pension plans; and
  4. pools longevity risk and pays out a minimum lifelong annuity to workers and their spouses.

Q. To what extent do cultural factors play a part? Are the US and the Australian systems different because of their different political and cultural traditions?

A. Culture plays a part, but US and Australians are probably pretty similar in terms of propensity to consume versus save.

Australia’s retirement system during 1980s resembled the US system today. Pension plans covered less than half of the workforce, and Australia had an ageing population. Many Australians were falling short in retirement, just as millions of American seniors are falling short today. In response, Australia implemented a retirement savings mandate in 1992, which has shown to be quite successful.

All workers today are covered by a retirement plan, from only 23 per cent of Australia’s low-income construction workers and government clerks owning retirement pensions more than two decades ago. The program currently has almost AU$3 trillion in savings, nearly as much as the country’s total gross domestic product.

Having said that, there are different histories, pre-existing institutions, tax laws and political realities that both countries must recognise and build around. This will lead to different systems, though there are certainly elements the US can borrow from Australia.

Q.What do you like about Australia’s retirement system?

A. Australia introduced a system in 1992, the national superannuation savings program, which has been a success. It’s a model that is government mandated and employer funded, but gives substantial individual control. Today, employers automatically contribute 9.5 per cent of each worker’s salary to a long-term retirement savings account. Although the mandate falls entirely on the employer, it has in no way damaged the Australian economy. To the contrary, it has been a major source of investment capital that has been largely reinvested back into the Australian economy, helping to build infrastructure and drive growth.

There are flaws, however. The biggest one is the lack of an option for retirees to pool longevity risk and automatically get cost effective and safe life-long income in retirement. In addition, the ability for beneficiaries to move their accounts from one manager to another on a moment’s notice hurts investment returns because it forces fund managers to adopt shorter term investment horizons and maintain excessive instant liquidity.

Q. Which parts of the Australian retirement system do you think would work for the US and why? Looking in the other direction are there lessons we can learn from the US?

A. Australia’s Superannuation Guarantee, a mandated savings system, represents a potential roadmap for the US. However, it’s not perfect and key issues persist, such as weak annuitisation, as mentioned above. In addition, a US system would need to build on Social Security, a highly popular program that provides a universal safety net that is particularly important to the poorest segment of society.

We propose a new model that takes the best from both worlds – the Guaranteed Retirement Account (GRA) system working together with Social Security. We designed GRAs so that they can offer everyone—from Uber drivers to CEOs—their own portable accounts. Under the plan, 85 million working Americans who currently do not have a retirement plan would receive one. While GRAs would be mandatory, they would be essentially cost-free for employees earning less than the US median salary. It’s a plan built on convenience, personal choice, private ownership, and effective investing. It would be people’s own money in their own accounts, outside the government’s purview. It would empower workers to save for retirement because Social Security alone is not enough. It solves the retirement problem with no new taxes, no increase in the federal deficit and no new government bureaucracy. It provides many of the benefits of a defined benefit plan for all Americans without creating the unfunded liability that has been so troubling in DB Plans.

Q. We hear about companies and even towns and state governments in the US facing bankruptcy because they can’t afford their defined benefit obligations – what is the general economic impact of this and what effect does it have on confidence? How can the US address the existing DB challenges it faces?

A. These underfunded DB plans can have major impacts on individual companies or localities. This is one reason they are not an answer to the US retirement problems. For many years politicians bestowed generous benefits without the taxes to adequately fund them. It is a classic example of short-term political expediency leading to long term problems. While this underfunding can have large impacts in certain instances, I don’t believe it has a significant general effect on the US economy. Each situation is unique, and each plan should be working on its own solutions. However, one thing that could help broadly across the board would be if state and local government pension plans—the vast majority of remaining US DB plans—had the same back-stop that insolvent corporate plans have through the Pension Benefit Guarantee Corp. The PBGC gives a federal guarantee to pension plan participants that if their plan goes under, they will at least get some minimum level of pension payments in retirement.

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John Livanas

Chief Executive Officer, State Super

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Mr Livanas leads a team of experienced senior executives in managing the provision of member services and the investment of approximately $38 billion of assets (as at 30 June 2025).

Mr Livanas has over 30 years’ industry experience, having worked in organisations including Deloitte South Africa, the South African Government Employees Pension Fund – the precursor to the country’s sovereign fund – and several Australian superannuation funds.

Prior to his appointment in October 2011, Mr Livanas was the Chief Executive Officer of AMIST Super (2008–11) and the General Manager of FuturePlus Financial Services (2002–08). He was a Director of ISPT and ISPT Grosvenor International Property Trust from 2010–12 and in August 2013 was appointed to the Board of the Australian Council of Superannuation Investors.

Mr Livanas holds a Bachelor of Science in Engineering and an MBA from the University of Witwatersrand and a Graduate Diploma of Finance and Investments from the Financial Services Institute of Australia. He is an ASFA-accredited Investment Fiduciary and a Graduate of the Australian Institute of Company Directors.

Debby Blakey

Chief Executive Officer, HESTA

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Debby Blakey, GAICD, is the CEO of HESTA, Australia’s $96 billion superannuation fund for health and community services workers. With over 30 years’ experience in the superannuation and financial services sectors, she holds qualifications in Mathematics, Computer Science, Financial Advice, Governance, Pension Fund Design and Sustainability.

Debby’s leadership is characterised by a ‘people-first’ approach, focusing on enhancing member experiences and financial outcomes while also ensuring operational rigour and excellence. She is a strong advocate for innovation and transformation within the superannuation industry.

Debby is the President of the Australian Council of Superannuation Investors (ACSI), a Director of the International Corporate Governance Network (ICGN) and is the founding Chair of the 40:40 Vision initiative – promoting gender equality at executive and Board level in ASX300 companies.

Under Debby’s leadership, HESTA has been called the ‘corporate conscience of Australia’ for its commitment to strong governance, environmental management and gender equality.

Cath Bowtell

Chair, IFM Investors

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Cath is the Chair of IFM Investors; Industry Super Holdings (ISH); and the Federal Government’s Jobs & Skills Ministerial Advisory Board.   

She is a Director of Industry Fund Services (IFS) and of the Melbourne Arts Precinct Corporation. 

Cath has worked for many years in senior roles in both the superannuation industry and union movement. She was the Chief Executive of IFS and Chief Executive of the Australian Government Employees Superannuation Trust (AGEST) from 2010 until its merger with AustralianSuper in 2013.

Prior to this, Cath was a Senior Industrial Officer at the Australian Council of Trade Unions (ACTU). She has held a number of directorships and committee positions throughout her career, including Director of AustralianSuper, Director of AGEST Super and Director of Ausgrid.

Natalie Previtera

Chief Executive Officer, NGS Super

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Natalie is the Chief Executive Officer of NGS Super.  

With a career grounded in governance, legal, and strategic leadership, Natalie brings a forward-thinking and purpose driven approach to superannuation. She is responsible for steering the fund through a dynamic regulatory landscape, ensuring operational excellence, and delivering long-term value to members.

Natalie also served as Chief Risk and Governance officer having deep institutional knowledge and a strong track record in executive oversight and regulatory engagement.

She is known for her collaborative leadership style and her ability to drive transformation while maintaining a strong member-first ethos.

Prior to joining NGS in 2019 Natalie held senior governance roles at AMP, Suncorp and Perpetual.  

Laura Catterick

Director, Resilience & Cyber, UK Finance

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Laura Catterick is the Director of Resilience & Cyber at UK Finance, which is the collective voice for the UK banking and finance industry, representing over 300 firms and supporting members in their efforts to build more resilient firms and a more resilient financial sector.

Within UK Finance, Laura works closely with industry leaders, government, and regulators, influencing policy on operational resilience and cybersecurity at a national level. UK Finance also co-chairs CMORG (Cross Market Operational Resilience Group) to deliver collaborative resilience initiatives that address systemic risks.

Laura is a Chartered Professional Accountant from Canada with extensive experience in risk, regulatory compliance, cyber security, operational resilience, and large-scale transformation. She has held senior executive roles within highly regulated sectors, including roles across all three lines of defence within Deloitte, PricewaterhouseCoopers, Lloyds Banking Group, and Mastercard.

Josh Cross

Chief Operating Officer, SS&C Technologies

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Josh Cross brings over 30 years of experience in Technology, Operations, Delivery and Transformation within the Australian Financial Services industry. His expertise spans Trade Finance, Institutional and Corporate Lending, Consumer Lending, Share Trading, Insurance and Superannuation.

Josh joined SS&C in July 2025 through a lift-out from Insignia Financial – one of Australia’s largest Superannuation and Investment providers, known for its growth through large-scale acquisitions and technology separations from major Australian banks.

In his current role, Josh leads the SS&C  Business Process Outsourcing (BPO) function, which delivers technology, operations, and service delivery for more than one million Australian across multiple technology eco-systems, supported by a team of approximately 1300 staff. Over the next three years, Josh will also lead the major transformation of the underlying superannuation platforms and processes, migrating to SS&C’s Bluedoor ecosystem.

Lt Gen Michelle McGuinness, CSC

National Cyber Security Coordinator, National Office of Cyber Security

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Lieutenant General Michelle McGuinness, CSC was appointed as Australia’s National Cyber Security Coordinator (the Coordinator) on 26 February 2024.

As the Coordinator, LTGEN McGuinness leads national cyber security policy, the coordination of responses to major cyber incidents, whole of government cyber incident preparedness efforts, and the strengthening of Commonwealth cyber security capability. 

LTGEN McGuinness has served in the Australian Defence Force for 30 years in a range of tactical, operational, and strategic roles in Australia and internationally.

Prior to this appointment, LTGEN McGuinness most recently served as Deputy Director Commonwealth Integration in the United States Defense Intelligence Agency. In this role, she led policy and cultural reform, and technological integration, including interoperability across information technology, systems and data.

Jamie Bonic

Global Head of FX and Commodity Sales, NAB

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Jamie Bonic is NAB’s Global Head of FX and Commodity Sales, responsible for several FX-related sales businesses including NAB’s Institutional, Corporate, and Government teams.  Prior to joining NAB, Jamie spent 17 years in London working for JPMorgan as a Managing Director in their Global Markets division, leading sales and trading across Interest Rate and FX products. Jamie holds a Bachelor of Economics from The University of Sydney and is currently based in Sydney.

Katie Miller

Deputy CEO, Regulation, AUSTRAC

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Katie Miller is the Deputy CEO, Regulation, AUSTRAC and has strategic responsibility for AUSTRAC’s regulatory, policy and legal functions. 
Katie has extensive experience exercising regulatory functions and advising regulators at state and federal levels. Katie is a published author on issues involving regulation, law and technology and supports connections between government, practitioners, communities of practice and academia. 

Derek Thompson

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Best Selling Author, Podcast Host of 'Plain English'

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Few speakers can match Derek Thompson‘s ability to synthesize mega-trends in society, labor, economics, technology, and politics. Put another way: Derek trawls the data sets and does the forecasting and deep reporting necessary to help us better understand how we live, how we vote, how we spend, and how we work.

In his paradigm-shifting #1 New York Times bestseller, Abundance (co-written with Ezra Klein), this award-winning journalist reveals how our policies and culture have pushed us into a world of scarcity (not enough housing, workers, or progress)—and offers a radical new path towards a world where housing is affordable, energy is plentiful, and innovation flourishes across industries.

He shares a compelling vision of a future where we have more than enough for everybody, and a practical, actionable roadmap for how to get there. It starts with taking more risks, building more expansively, and recognizing that we all have the power to create a world of abundance. “Everything’s utopian until it’s reality,” he says.

Carmen Beverley-Smith

Executive Director - Superannuation, Life & Private Health Insurance, APRA

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Carmen joined APRA in March 2023 and holds the role of Executive Director, Life and Private Health Insurance and Superannuation.  

She has had an esteemed career in financial services, spanning over 25 years. She has held diverse leadership roles at Westpac and Commonwealth Bank of Australia, including across risk, transformation and change, product and portfolio development, and sales and service. 

Prior to joining APRA, she held the role of General Manager, Risk Transformation Delivery Integration at Westpac. This involved leading the group-wide implementation of a suite of solutions to uplift risk management capability and develop data, analytics and reporting. 

Carmen leads with a values-driven approach and a particular interest in developing and mentoring talent. 

She holds a Bachelor of Commerce and Accounting, is a certified Chartered Accountant and a Graduate of the Australian Institute of Company Directors. 

Amy C. Edmondson

Novartis Professor of Leadership and Management, Harvard Business School

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Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society.

Edmondson has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #1 in 2021 and 2023; she also received that organization’s Breakthrough Idea Award in 2019, and Talent Award in 2017.  She studies teaming, psychological safety, and organisational learning, and her articles have been published in numerous academic and management outlets, including Administrative Science Quarterly, Academy of Management Journal, Harvard Business Review and California Management Review. Her 2019 book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth (Wiley), has been translated into 15 languages. Her prior books – Teaming: How organizations learn, innovate and compete in the knowledge economy (Jossey-Bass, 2012), Teaming to Innovate (Jossey-Bass, 2013) and Extreme Teaming (Emerald, 2017) – explore teamwork in dynamic organisational environments. In Building the future: Big teaming for audacious innovation (Berrett-Koehler, 2016), she examines the challenges and opportunities of teaming across industries to build smart cities. 

Edmondson’s latest book, Right Kind of Wrong (Atria), builds on her prior work on psychological safety and teaming to provide a framework for thinking about, discussing, and practicing the science of failing well. First published in the US and the UK in September, 2023, the book is due to be translated into 24 additional languages, and was selected for the Financial Times and Schroders Best Business Book of the Year award.

Before her academic career, she was Director of Research at Pecos River Learning Centers, where she worked on transformational change in large companies. In the early 1980s, she worked as Chief Engineer for architect/inventor Buckminster Fuller, and her book A Fuller Explanation: The Synergetic Geometry of R. Buckminster Fuller (Birkauser Boston, 1987) clarifies Fuller’s mathematical contributions for a non-technical audience. Edmondson received her PhD in organisational behavior, AM in psychology, and AB in engineering and design from Harvard University.

 

Daniel Mulino MP

Assistant Treasurer and Minister for Financial Services

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Born in Brindisi, Italy, Daniel was a young child when he moved with his family to Australia. He grew up in Canberra and completed his first degrees – arts and law – at the ANU. He then completed a Master of Economics (University of Sydney) and a PhD in economics from Yale.

He lectured at Monash University, was an economic adviser in the Gillard government and was a Victorian MP from 2014 to 2018. As Parliamentary Secretary to the Treasurer of Victoria, Daniel helped deliver major infrastructure projects and developed innovative financing structures for community projects.

In 2018 he was preselected for the new federal seat of Fraser and became its first MP at the 2019 election, re-elected in 2022 and 2025. From 2022 to 2025, Daniel was chair of the House of Representatives’ Standing Economics Committee in which he chaired inquiries; economic dynamism, competition and business formation and insurers’ responses to 2022 major floods claims.

In 2025, he became the Assistant Treasurer and Minister for Financial Services.

In August 2022, Daniel published ‘Safety Net: The Future of Welfare in Australia’, which aims to explore the ways in which an insurance approach can improve the effectiveness of government service delivery.