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The digital era is well and truly here, so how can we embrace all that technology, ‘the internet of things’, and digital capability has to offer? ASFA Emerging Leader SKYE KING reports.
A well developed, effective digital strategy is now a ‘must have’ rather than a ‘nice to have’ for superannuation funds. This is also the case for third party administrators who provide key services to funds. Fundamentally, a digital strategy should be the default position, not an add-on.
Of course, a super fund’s digital strategy is broader than member and employer engagement. It is in fact a whole business solution, whether that is at the executive management or board level, or at the member level...
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