FAQs

ASFA Conference: 19 - 21 November 2024, ICC Sydney

Can I cancel or substitute my registration?

If a delegate can no longer attend the Conference, cancellations up to and including Friday 16 August 2024 will receive a full refund. Substitutions must be received in writing by Tuesday 12 November 2024. Read the full terms and conditions here.

Can I share my Conference registration with a colleague?

Registration cannot be purchased for multiple parties. Delegates must always display their name badge. The conference runs over three days and we would hate for you to miss out on any of it.

Can I register and pay by invoice?

Yes, but full payment must be received 30 days after receipt of invoice or at least 14 days prior to the event date, whichever date may fall first. Please be mindful that your registration is not confirmed until payment has been received.

Can I cancel my accommodation booked through Ozaccom+?

All Ozaccom+ bookings (booked on the Conference event rate) include free cancellation seven days prior to your arrival date. All cancellations must be made in writing to Ozaccom+. Cancellations by telephone will not be accepted.

Do I need travel insurance?

Travel insurance is recommended. You will need to organise this yourself and be aware of what your policy entails.

How do I become an ASFA member?

Visit the membership section of the ASFA website to check to see if your organisation is already a member, download an application if they are not. If you would like to speak to someone from the membership team, please call ASFA on 02 9264 9300 or 1800 812 798.

Can I inform you of my dietary needs?

Yes, if you fill in the ‘special requirements’ section when you register, we’ll ensure special meals are prepared for you. Please allow four weeks’ notice before the event. On site you will be informed of where to collect your meals. Please note our focus is on providing dietary meals for those that have allergies, religious restrictions or follow specific diets (e.g. vegetarian, vegan). While we will endeavour to cater to delegate’s requests, it is not always possible for venues to cater to a delegate’s specific dietary palate.

How many CPD points will I receive for attending the Conference?

Members can receive up to 22 CPD points based on their session attendance. This includes sessions watched on demand after the Conference.

What will happen if I have COVID-19 symptoms at the time of the event?

If an individual is unable to attend the Conference due to illness/symptoms related to COVID-19, substitutions will be allowed at no cost. Read the full terms and conditions here.

Is transport provided between the airport and the ICC?

No, delegates will need to make their own way from the airport to the ICC. Please refer to ICC website in regard to planning your trip.

Where can I store my luggage on the first and last day?

Limited cloak room space is available at the ICC. We advise you to ask your hotel to store your luggage.

What is the dress code for Conference?

Conference attire is business casual. As room temperatures can/will vary, we recommend bringing a jacket. The dress code for the Conference closing event is cocktail for ladies and lounge suit (no tie) for men.

What is the time zone in Sydney in November?

AEDT (Australian Eastern Daylight Time)

FAQs

My ASFA

Quicklinks

Most recent