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ASFA Learning (RTO ID 90755) is a leading provider of superannuation courses and learning solutions.
To be confirmed
Superannuation funds are being urged to review their Internal Dispute Resolution (IDR) arrangements following recent ASIC surveillance that found indicators of significant compliance issues following the implementation of RG 271 Internal dispute resolution (RG 271).
It’s imperative to review the problem areas and identify the changes your IDR program might need to ensure it stacks up. But do you know what to look out for?
Facilitated by ASFA’s Kate Crawford, Learning and Development Specialist, this workshop will provide practical tips for compliance with RG 271 and help you improve the member experience and steer clear of regulatory action.
Learning and Development Specialist, ASFA
Kate has worked in the superannuation sector since 2003. Her experience ranges from customer service to financial advice, complaints management, trustee services and learning and development.
One-hour online virtual workshop
ASFA’s virtual workshops are a live and interactive learning experience. Participants can engage with industry-leading presenters who are experts in their field, together with their peers, just like they would at an ASFA face-to-face workshop. It is a unique opportunity to workshop ideas and concepts in a collaborative online environment facilitated by experts.
Virtual workshops are limited to 30 participants to allow for discussion, and to ensure that participants have ample opportunity to ask presenters questions.
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One Continuing Professional Development (CPD) points for members of ASFA’s Professional Accreditation Program.
For all enquiries, contact ASFA Learning.
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