2019 ASFA QLD State Conference

QLD State Conference

Tuesday 4 June 2019, Brisbane

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One thing is certain, change is synonymous with the superannuation industry. This timely post-election, one-day conference will provide you with valuable insights into what’s going to change, what’s never going to change and what must change in super.

Speakers confirmed:

  • Andrew Boal, Chief Executive Officer, Rice Warner 
  • Will Burkitt, Post Retirement Innovation Leader, Mercer
  • Aimee Defries, General Manager Customer Experience and Products, Australian Unity
  • David Fagan, Author and Adviser on media, digital change and trust
  • Dr Martin Fahy, Chief Executive Officer, ASFA
  • Adam Gee, Head of Strategy, Grow Super 
  • Dr Eraj Ghafoori, Behavioural Economics & Customer Experience (CX), AustralianSuper
  • Brad Holzberger, Chief Investment Officer, QSuper 
  • Jacqui Lennon, Head of Product and Customer Experience, Allianz Retire+ 
  • Duncan McPherson, Chief Executive Officer, Link Advice
  • Paul Pritchard, British Mountaineer
  • Kirby Rappell, Executive Director, SuperRatings
  • Anthony Schiavo, Chair, QLD State Executive Committee and Partner, State Manager – Queensland, Mercer
  • Simon Stefanoff, Director Voice and Conversational AI, Deloitte Digital 
  • Cecilia Storniolo, Director, KPMG
  • Patrick White, Manager, Advice & Retirement Solutions, Sunsuper

These thought-leaders and industry experts will mentor, challenge, inspire and entertain you as they explore:

  • the post Royal Commission landscape and Federal Election wrap up
  • what ‘good’ fund performance looks like
  • behavioural finance and the human drivers that can make a difference to member experience
  • digital disillusionment and 21st century lessons learned
  • dignity in retirement in terms of longevity, retirement products and aged care
  • the latest thinking on financial advice – through various lenses
  • the future of customer experience – the evolution from smartphones, virtual agents, chatbots to conversations
  • some inspirational real-life stories about transition, overcoming hardship, and survival.

Don’t miss this opportunity to learn more about the challenges and opportunities ahead.

 Download full program Download speaker bios


Tuesday 4 June 2019
8.00am registration for
8.30am start
Concludes at 4.45pm
Networking drinks until 6.00pm


Emporium Hotel
267 Grey Street
South Bank Brisbane QLD 4101

Price (inc. GST)

Member: $825
Non-member: $1,045
Contact us for information on group pricing for 8 or more and Emerging Leaders discounts.

CPD Points

This event qualifies for eight Continuing Professional Development (CPD) points for members of ASFA’s Professional Accreditation Program.


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