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Next meeting: 13 February 2020
The Member Services Discussion Group focuses on identifying important issues that affect all super funds, employers and members. The topics and issues discussed cover administration, legislative & compliance, member communication, technology etc. At each meeting an APRA representative provides an update on current issues such as licensing, and APRA audits.
13 February 2020
Topic: Member service transformation for the new decade Speaker: Martin Fahy, CEO, ASFA
A copy of the agenda can be downloaded here.
Murray McKay Principal, SuperAssist
Murray’s career in superannuation started in 1969 at AMP. During his 19 years with AMP he worked in various senior specialist roles. After leaving AMP in 1988 he worked in managerial roles at NAB Staff Superannuation Fund and Financial Synergy.
From 2000 – 2010 he was Manager, Technical Analysis & Implementation at Aviva Australia and then Senior Manager, Technical Analysis at MLC from 2010 to 2014.
13 February 202029 April 202027 May 202024 June 202029 July 202026 August 202030 September 202028 October 2020
Attendance at an ASFA Discussion Group qualifies for one Continuing Professional Development (CPD) point for members of ASFA’s Professional Accreditation Program.
Group Charter
For all enquiries, contact ASFA Member Services.