About

The Innovation Discussion Group focuses on transformation and innovation within the superannuation industry, with a particular emphasis on how this can be leveraged through the implementation of emerging techniques & technologies.

Topics for discussion include accessing new administration models, customer experience and member engagement, product innovation, cyber security in an increasingly digital world, trends in the insurance and investment spaces and emerging technologies such as blockchain, open banking, artificial intelligence and machine learning.

The primary aim is to consider opportunities and challenges at both an organisational and industry level. The group maintains a specific focus on considering transformational change that meets organisational needs and the best interest of members through industry-wide discussion. The format allows attendees to share ideas and approaches that enable efficiency and increase overall innovation within the superannuation industry.