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Masterclass

Timely and important topics for senior leaders.

We will be hosting two important masterclasses on the first day of the ASFA Conference at the ICC, Sydney on 11 November. These are stand-alone sessions which will take place just prior to the main conference commencing at 2pm and is open to all industry professionals to attend.

Led by industry experts, each face-to-face workshop will focus on a current pressing issue to help leaders and managers finetune strategies to improve operations and member outcomes.

Details

ICC, Sydney

Tuesday, 11 November 2025
10:00am – 1:00pm

Pricing (incl GST)

Conference Delegate Price: $595
Non-Conference Delegate Price: $880

MASTERCLASS 1

Financial abuse and family violence

A practical deep dive with the Centre for Women’s Economic Safety Ltd & Mills Oakley.

This masterclass will provide attendees with a comprehensive understanding of their obligations and responsibilities in insurance claims handling, and through real-life examples and experiences gain valuable insights into key challenges and opportunities for improvement and the tools to navigate the complexities.

The session will also explore how funds and insurers can collaborate for better outcomes, plus practical strategies to enhance claims handling, minimise member complaints, and drive continuous improvement.

Our Speakers

Rebecca Glenn

CEO, Centre for Women’s
Economic Safety

Speaker Bio

Mark Bland

Partner, Mills Oakley

Speaker Bio
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MASTERCLASS 2

Delivering better insurance outcomes for members

A practical deep dive with King & Wood Mallesons.

This masterclass will provide attendees with a comprehensive understanding of their obligations and responsibilities in insurance claims handling, and through real-life examples and experiences gain valuable insights into key challenges and opportunities for improvement and the tools to navigate the complexities.

The session will also explore how funds and insurers can collaborate for better outcomes, plus practical strategies to enhance claims handling, minimise member complaints, and drive continuous improvement.

Our Speakers

Sarah Yu

Partner, King & Wood Mallesons

Speaker Bio

Mandy Tsang

Partner, King & Wood Mallesons

Speaker Bio

Duncan Whiteside

General Counsel in the
Superannuation and Life
Insurance Industries

Speaker Bio

Karen Schutte

Managing Legal Counsel,
Australian Retirement
TrustPartner, King & Wood Mallesons

Speaker Bio
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Acknowledgement of Country

We want to respectfully acknowledge the Traditional Owners and Custodians of these lands, seas, and waters throughout Australia. We pay our respects to Elders both past and present. We acknowledge the history, the resilience and the continual contributions of Aboriginal and Torres Strait Islander peoples of their Country.

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Acknowledgement of Country

We want to respectfully acknowledge the Traditional Owners and Custodians of these lands, seas, and waters throughout Australia. We pay our respects to Elders both past and present. We acknowledge the history, the resilience and the continual contributions of Aboriginal and Torres Strait Islander peoples of their Country.

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ABN 29 002 786 290

Amanda McKenzie

Chief Executive Officer, The Climate Council

Sessions

Keynote 8 – Navigating the energy transition: opportunities, investor strategies and policy needs

Wed 12 Nov
  • 4:05pm – 5:50pm
  • Pyrmont Theatre

Amanda is a prominent Australian environmental leader and one of the best known public commentators on the climate crisis in Australia.

Previously, she was the Senior Communications Advisor at the Climate Commission and in 2013, alongside Professor Tim Flannery, co-founded the Climate Council following Australia’s largest crowdfunding campaign at the time. Amanda has led the organisation as CEO for the last 8 years. 

Previously, she co-founded the Australian Youth Climate Coalition and has served on renewable energy expert panels for the Queensland and Northern Territory Governments. Amanda was the founding Chair of the Centre for Australian Progress and is a former Board Director at Plan International
Australia and the Whitlam Institute. She holds an Honours degree in Law from Monash University and an Arts Degree from Melbourne University. Amanda has won numerous awards including being recognised as one of Westpac’s 100 Women of Influence and a finalist in the Telstra Young Business Woman of the Year Awards.