FAQs
Cancellation requests received on or before Friday 12 September 2025 will be eligible for a full refund.
If you are unable to attend the ASFA Conference a replacement delegate may be substituted at no extra cost. Details of substitution (including the details of the new delegate) must be received no later than Friday 7 November 2025.
All substitution and cancellation requests must be sent to the ASFA Conference team in writing.
Read the full terms and conditions here.
ASFA Conference passes cannot be shared between multiple parties. Each delegate must have their own pass, and must always display their name badge to access Conference sessions.
If you are unable to attend the ASFA Conference a replacement delegate may be substituted at no extra cost. Requests must be sent to the ASFA Conference team in writing prior to the event.
Yes, but full payment must be received 30 days after receipt of invoice or at least 14 days prior to the event date, whichever date may fall first. Please be mindful that your registration is not confirmed until payment has been received.
All Ozaccom+ bookings (booked on the Conference event rate) include free cancellation seven days prior to your arrival date. All cancellations must be made in writing to Ozaccom+. Cancellations by telephone will not be accepted.
Travel insurance is recommended. You will need to organise this yourself and be aware of what your policy entails.
Visit the membership section of the ASFA website to check to see if your organisation is already a member, download an application if they are not. If you would like to speak to someone from the membership team, please call ASFA on 02 9264 9300 or 1800 812 798.
Your dietary requirements can be added to your ASFA Profile.
Please allow four weeks’ notice before the event to ensure we can accommodate your needs. On site you will be informed of where to collect your meals.
Please note our focus is on providing dietary meals for those that have allergies, religious restrictions or follow specific diets (e.g. vegetarian, vegan). While we will endeavour to cater to delegate’s requests, it is not always possible for venues to cater to a delegate’s specific dietary palate or preferences.
The 2025 ASFA Conference program will be announced soon. CPD Points will be allocated to members based on session attendance. Stay tuned!
No, delegates will need to make their own way from the airport to the conference venue. Please refer to the venue website in regard to planning your trip.
Limited cloak room space is available at the conference venue. We advise you to ask your hotel to store your luggage.
Conference attire is business casual. As room temperatures can/will vary, we recommend bringing a jacket. The dress code for the Conference closing event is cocktail for ladies and lounge suit (no tie) for men.
AEST (Australian Eastern Standard Time)
