Terms and conditions

Terms and conditions


Incomplete registrations (such as delegate name not supplied) will incur a $55 administration fee from Tuesday 3 September.


Attendance at the ASFA Conference is only for the individual listed on the name badge. Registration cannot be shared. If the guest attending changes, a substitution must be received in writing.

Substitution fees:

  • Prior to Monday 2 September 2019: No charge
  • From Tuesday 3 September 2019: $55 administration fee incurred
  • From Thursday 7 November 2019: No substitutions permitted

If you have not paid at the time of cancellation, charges will still be payable.

Non-financial members: If your organisation or individual membership for FY2019/2020 is non-financial at 30 September, non-member rates will apply.


As ASFA incurs costs prior to the commencement of this event, the following policy applies to all cancellations. All cancellations must be received in writing.

Cancellations prior to Monday 2 September 2019 will incur the following charges (including GST):

  • Full Conference: $900 members | $1,330 non-members
  • Dinner tickets: $88
  • Leadership Symposium: $180
  • Additional Exhibitor Booth Staff: $365

Cancellations received from Tuesday 3 September 2019 will not receive a refund.

Conference name badge

You will be provided with a name badge upon arrival and check-in at the ASFA Conference. To gain access to the sessions and events included in your Conference registration, you will be required to tap your badge. Tapping your badge is also required to record your attendance and receive CPD points. ASFA will not be able to report attendance or provide CPD points for sessions where you have not tapped your badge or where access to that session is not included in your registration.

Your name badge can also be used as an electronic business card throughout the Conference. Simply tap your badge on devices held by ASFA’s supporting partners and exhibitors to provide them with your Conference registration details (your name, job title, email, company and phone number).

Lost name badges

If you lose your name badge, your details will remain safe. Only a unique ID is stored on the badge and it can only be accessed by the ASFA Conference tap devices. Staff at the ASFA Conference enquiries desk can also deactivate the badge and issue a new one for you.

ID must be shown before name badges are reissued.

Conference App

The ASFA Conference App gives you everything you need to plan and enjoy your attendance at this year’s ASFA Conference. It features the full program, speaker information, delegate list, session evaluations, event feed, social media links and exhibitor details. It’s the best way stay up-to-date with all things Conference. This app is exclusive to attendees of the ASFA Conference. ASFA will create your login to the app with your name, job title, company and email and send you an invite to login. Your profile will be set to private by default with only your Name, job title and company visible to other conference attendees. Once logged in you can choose to make your profile public, add further details and connect with other attendees through the app.

This year the app is powered by CrowdCompass by Cvent. Information you enter into the app will be a handled in accordance to Cvent’s privacy policy.


ASFA will not be held responsible for any claims regarding travel, accommodation or registration related costs. Please obtain your own insurance if you have any concerns.

ASFA Privacy Policy

ASFA is concerned with the protection of your privacy. Please view ASFA’s Privacy Policy for more information.

Photography policy

ASFA will be photographing and filming at this event for the purpose of reporting on the Conference and for use in future promotional material. Please be advised that by registering to attend, you give your consent to be photographed and filmed.