Building trust in a post truth world

From the Banking Royal Commission to the Christchurch Massacre, the facts have never been more important. We cannot solve our most pressing social problems without a common understanding of what the facts really are. But in the age of the internet, when “alternative facts” seem to be whatever anybody wants them to be, never have they seemed so malleable. In this thought-provoking and challenging session, the University of Queensland’s Professor Peter Greste takes us through his own 30 years of experience as a journalist trying to get to “the truth”; and how that struggle became personal when he was imprisoned in Egypt for “broadcasting false news”.

Prof. Greste’s journey out of prison brings powerful lessons on building and maintaining trust, of communicating with audiences, and of dealing with crises. How is trust lost? How can it be recovered? And is there any hope in a world where truthiness—when it’s enough for a piece of information simply to feel truthful—is even a thing?