Terms and conditions

Manual processing fee

Please note that a manual processing fee of $55 will be charged to correct any registrations where an incorrect registration type has been selected.


As ASFA incurs costs prior to the commencement of this event, the following policy applies to all cancellations and substitutions.  

Cancellations and substitutions must be sent in writing to the Conference team by the date advised below:

  • Cancellations received by 22 September 2017 will incur the following charges:
    • Full Conference: $880 members | $1,300 non-members
    • Dinner Tickets: $88
    • Networking Drinks: $30
    • Leadership Symposium: $150
    • Additional Exhibitor Booth Staff: $360
    • Golf player: $60
    • Golf Coach: $15
  • Cancellations received after 22 September 2017: no refund
  • Substitutions received by 22 September 2017: no charge
  • Substitutions received after 22 September 2017: $55 administration fee.

If you have not paid at the time of cancellation, charges will still be payable.

Cancellation and substitution requests will be responded to within two business days.

Non-financial members: If your organisation or individual membership is non-financial at 29 November 2017, please note that non-member rates will apply.

Subject to applicable law including the relevant provisions of the Australian Consumer Law, in the event that the ASFA Conference is required to cancel the event or program, the liability of ASFA will be limited to a refund of the registration fee or re-scheduling the event and to the fullest extent possible under law ASFA will not be liable for any loss, damages, costs, indirect or consequential damages for breaches of these terms and conditions.


ASFA will not be held responsible for any claims regarding travel, accommodation or registration related costs. Please obtain your own insurance if you have any concerns and ensure you are fully aware of your coverage under the policy.

ASFA privacy policy

Collection and use of personal information

ASFA collects, holds and uses personal information about you that is reasonably necessary for, or directly related to, our functions or activities as set out on the ASFA website and in our privacy policy (see below).

Disclosure of personal information

We will only disclose your personal information where reasonably necessary for, or directly related to, provision of ASFA functions or activities, as set out on the ASFA website and in our privacy policy. In the course of normal business, we may provide personal information to service providers including, for example, organisations that assist us in delivering training services, conferences, seminars and other events to you, and mailing houses and market research companies specifically to undertake ASFA business. If you register for an ASFA event, we may provide personal information about you to sponsors of the events, unless you ask us not to do so.

If you do not want your contact details passed onto Conference sponsors, please opt-out at time of registration and we will respect your wishes. Please note, your name and company will still appear on the onsite delegate list.

If the registration is being completed by someone other than the attendee, please ensure you have consent to pass their information on to ASFA.

Our privacy policy

Our privacy policy sets out our approach to the management of personal information. Subject to the Privacy Act 1998 (Cth), you can have access to and seek correction of your personal information. Our privacy policy contains information about how you can do this. Our privacy policy also contains information about how you can make a complaint about a breach of privacy.

Privacy policy

Photography policy

ASFA will be photographing and filming at this event for the purpose of reporting on the Conference and for use in future promotional material. Please be advised that by registering to attend, you give your consent to be photographed and filmed.


Please contact us for all registration enquiries.