Hotels
Will OzAccom forward my deposit on to the hotel?
Can I make changes to my accommodation booking?
I have made an accommodation booking via OzAccom, however, upon contacting the hotel directly they have no record of my booking?
What time is check in/out and can I check in early or depart late?
What is the cancellation and refund policy for accommodation bookings?
Will OzAccom forward my deposit on to the hotel?
To secure and confirm your accommodation, credit card details are required as a guarantee. These details will be passed on to the hotel and it is at the hotel’s discretion as to whether a deposit will be charged prior to arrival. An imprint will be required upon check in and your full account is to be settled with the hotel on departure. NB No monies will be debited from your credit card by OzAccom for accommodation.
Alternatively, a deposit of one night’s accommodation by cheque is acceptable. Cheque payments should be made payable to “OzAccom Pty Ltd”. International delegates must provide an international bank draft.
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Can I make changes to my accommodation booking?
Please contact OzAccom to request any changes.
T: 07 3854 1611 or Toll Free: 1800 814 611
F: 07 3854 1507
E: ozaccom@ozaccom.com.au
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I have made an accommodation booking via OzAccom, however, upon contacting the hotel directly they have no record of my booking?
Please be assured your booking is secure. Hotels do not process our booking list until 14 days prior to the conference.
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What time is check in/out and can I check in early or depart late?
The standard check in time is 2.00pm onwards and check out is 10.00am. If you require your room outside these times, advise OzAccom and they will place your request with the hotel, however we can not guarantee that your request will be met. In the absence of such advice being received hotels may charge a fee equal to one day’s tariff.
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What is the cancellation and refund policy for accommodation bookings?
Please visit the Hotels page for details of the accommodation cancellation policy
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